Disclaimer
DISCLAIMER & CONSENT NOTICE
Creative Arts Connect is a therapist matching platform, not a medical or mental health service provider. The information provided on this platform, including quiz results and therapist matches, is for informational purposes only and does not constitute medical advice, diagnosis, or treatment.
Creative Arts Connect does not provide therapy, counselling, or any clinical mental health services directly. All therapeutic services are provided independently by licensed and certified professionals listed on the platform. Creative Arts Connect is not responsible for the quality, outcomes, or conduct of any therapy sessions conducted between therapists and clients.
Therapist Vetting: While Creative Arts Connect diligently verifies the credentials and professional certifications of all listed therapists, we do not guarantee therapeutic outcomes. The matching process is designed to improve fit but does not warranty results. Clients are encouraged to conduct their own due diligence before engaging with any therapist.
Not a Crisis Service: Creative Arts Connect is not a crisis intervention service. If you or someone you know is experiencing a mental health emergency, please contact your local emergency services or call or text 9-8-8 (Suicide Crisis Helpline, Canada) immediately.
Collection of Personal Information: By submitting this form, you consent to Creative Arts Connect collecting your name, email address, and assessment responses, including information relating to your emotional state, mental health concerns, therapeutic goals, and who you are seeking therapy for. This information is collected solely for the purpose of facilitating your therapist match and delivering your results. You may withdraw your consent and request deletion of your information at any time by contacting us at [email protected].
Health-Adjacent Information: Some information you provide through our assessment — including your emotional state, therapy history, and personal goals — may be considered health-adjacent or sensitive in nature. By submitting this form, you explicitly consent to Creative Arts Connect collecting, storing, and using this information strictly and solely for the purpose of generating your personalised therapist match. This information will not be used for advertising, shared with third parties, or disclosed to any therapist without your further consent at the point of introduction.
Therapist Matching Consent: By submitting this form, you consent to Creative Arts Connect using your assessment responses to curate and present a personalised selection of therapists from our vetted network. You further consent to Creative Arts Connect sharing a summary of your matching profile — including your preferred therapy modality, general goals, and contextual information — with matched therapists solely for the purpose of facilitating an informed introduction. No therapeutic relationship is created by this matching process. You are under no obligation to proceed with any suggested match, and you retain full autonomy over all decisions regarding your therapeutic journey.
Communications Consent: By providing your email address, you consent to receiving your match results and related platform communications from Creative Arts Connect. You may unsubscribe from non-essential communications at any time by clicking the unsubscribe link in any email or by contacting [email protected]. Transactional communications related to your match request may still be sent during the active matching process.
Consent on Behalf of a Minor: If you are submitting this form on behalf of a child or a person in your care, you confirm that you are the parent, legal guardian, or authorised caregiver of that individual, and that you have the legal authority to provide consent for the collection and use of their information as described in this notice. You further confirm that any therapist matching conducted for a minor will be subject to your ongoing parental or guardian oversight.
Privacy: Personal information collected through this platform is handled in accordance with the Personal Health Information Protection Act (PHIPA) and applicable Canadian privacy legislation. Your quiz responses and contact information will only be used to facilitate therapist matching and platform communications. We do not sell your data to third parties. For full details, please review our Privacy Policy at creativeartsconnect.com/privacy-policy.
Ad Disclaimer: This content is brought to you by Creative Arts Connect. Results and experiences shared in associated advertising materials are individual and not guaranteed. Testimonials, if shown, reflect individual experiences and may not represent typical outcomes.
Jurisdictional Notice: Creative Arts Connect currently operates within Canada. Services, therapist availability, and regulatory compliance are applicable within Canadian jurisdictions only. Users accessing this platform from outside Canada do so at their own discretion.
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